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Privacy Policy

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Last updated: 27/01/2026

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 1. IDENTITY OF THE DATA CONTROLLER

           The data controller responsible for the processing of personal data collected through the website                                 www.monarchsttore.com is:

           Brand name: monarch
           Country of operation: Spain
           Contact email: monarchsttore@gmail.com

           The website operates under the monarchsttore brand.

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 2. PERSONAL DATA WE COLLECT

           We collect only the personal data strictly necessary for the proper functioning of the website and                                the management of orders:

  •       Identification and contact data: name, surname, shipping address, billing address, email address, and                      phone number.

  •       Browsing data: IP address, device type, browser information, and cookies (when accepted by the user).

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3. PURPOSE OF DATA PROCESSING

            Personal data is processed for the following purposes:

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  •       Order management: to process purchases, manage shipping, and issue invoices or purchase                                  confirmations.

  •       Customer support: to respond to inquiries, requests, or incidents submitted by users.

  •       Marketing communications: to send newsletters, promotions, or discounts only when the user has given                  explicit  consent.

  •       Legal compliance: to comply with applicable legal, tax, and accounting obligations in Spain and the                          European Union.

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4. LEGAL BASIS FOR PROCESSING

            The legal basis for processing personal data is:

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  •       Performance of a contract: to manage purchases made through the website.

  •       User consent: for sending marketing communications and using non-essential cookies.

  •       Legal obligation: to comply with applicable legal and regulatory requirements.

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5. DATA RECIPIENTS

          Personal data will not be sold or transferred to third parties. Data may only be disclosed to:

  •     Shipping and courier companies, for the purpose of delivering orders.

  •     Payment service providers, to securely process payments.

  •     Technical service providers or advisors, where necessary for the proper operation of the business.

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6. DATA RETENTION

          Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected: 

  •     Order and billing data: for the period required by applicable tax and accounting regulations.

  •     Customer service data: for the time necessary to resolve the request or inquiry.

  •     Marketing data: until the user withdraws their consent.

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7. DATA SECURITY

          monarchsttore implements appropriate technical and organizational measures to ensure the security of                        personal data and to prevent unauthorized access, alteration, loss, or misuse.

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8. USER RIGHTS

          Users have the right to:

  •      Access their personal data.

  •      Rectify inaccurate data.

  •      Request the erasure of their data.

  •      Restrict or object to the processing of their data.

  •      Request data portability.

          To exercise these rights, users may send a request to monarchsttore@gmail.com, clearly indicating the right                  they wish to exercise and attaching a document verifying their identity.

          Users also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) if they believe            that their rights have been violated.​

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9. COOKIES

          This website uses technical cookies necessary for its proper operation and, where applicable, analytical or                    marketing cookies subject to user consent. For more information, please refer to the Cookie Policy.

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10. CHANGES TO THIS PRIVACY POLICY

          monarchsttore reserves the right to modify this Privacy Policy in order to adapt it to legislative changes or                    updates to the operation of the website. Any changes will be published on this page.

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